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8 Wusthof classic hollow ground carving knife set 4524 BRAND NEW
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9 Wusthof classic hollow ground carving knife set 4524 BRAND NEW
9 Wusthof classic hollow ground carving knife set 4524 BRAND NEW
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Wsthof Classic Steak Knife Set 4 Piece With Black Case NEW FREE SHIPPING
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Zwilling Pure 4 Piece Steak Knife Set 33620 008
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Zwilling JA Henckels Pro Knife Block Set 8 Piece 38432 000
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Zwilling JA Henckels Twin Signature 8 Piece Cutlery Set Made In Germany 360
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Zwilling Pro 7 Piece Block Set 38431 000
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Zwilling JA Henckels Vintage Friodur Knife Set
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NEW IN PACKAGE 6 PIECE MESSER GERMAN KNIFE SET
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Slitzer Germany 6pc Stainless Steel Steak Knife Set Serrated Edge Brushed Finish
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Zwilling JA Henckels Twin Signature 7 Piece Knife Block Set 30710 007 BNIB
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WMF Ranch Steak Knives Set of 4 Brand New in Box Oak Handles Made in Germany
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Slitzer Germany 7pc Steak Knife Set w European Style Handles Cherry Wood Box
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WUSTHOF GRAND PRIX II 3 PIECE KNIFE SET SOLINGEN 9605 GERMANY
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WUSTHOF Precision Knife 6 Piece Block Set 8647 BRAND NEW
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Zwilling JA Henckels Pure 4 Piece Steak Knife Set 33620 008 NEW
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Zwilling JA Henkels 4 Piece Knife Set Storage Block
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Slitzer Germany Triple Rivet Design 8pc Steak Knife Set Half Serrated Blades
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SET OF 4 JA HENCKELS STEAK KNIVES 31607 45 EXTRA GUT FIRST CLASS GERMANY
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Wusthof Classic 5pc Knife Set NEW with Wood Block
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SET OF 3 JA HENCKELS KITCHEN KNIVES 1 TWIN ZWILLING 5 STAR 2 EVER EDGE INT
SET OF 3 JA HENCKELS KITCHEN KNIVES 1 TWIN ZWILLING 5 STAR 2 EVER EDGE INT
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HYDROMA Germany Rose Knife Set
HYDROMA Germany Rose Knife Set
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SET OF 2 JA HENCKELS KITCHEN KNIVES 2 TWIN ZWILLING GERMANY+VTG 231 6 BLADE
SET OF 2 JA HENCKELS KITCHEN KNIVES 2 TWIN ZWILLING GERMANY+VTG 231 6 BLADE
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Slitzer Germany CTSZBX6 6 Piece Steak Knife Set in Wood Box
Slitzer Germany CTSZBX6 6 Piece Steak Knife Set in Wood Box
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WUSTHOF Silverpoint 14 pc Knife Block Set
WUSTHOF Silverpoint 14 pc Knife Block Set
$130.00
WUSTHOF STEAK KNIFE BLOCK SET
WUSTHOF STEAK KNIFE BLOCK SET
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Wusthof 8 piece presentation steaknife set in wooden box
Wusthof 8 piece presentation steaknife set in wooden box
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Kitchen meat carving set Forschner and F Dick Germany
Kitchen meat carving set Forschner and F Dick Germany
$23.00
BRAND NEW SET OF 8 WUSTHOF GERMANY STEAK KNIVES KNIFE STAINLESS STEEL
BRAND NEW SET OF 8 WUSTHOF GERMANY STEAK KNIVES KNIFE STAINLESS STEEL
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Zwilling JA Henckles Four Star 3 Piece Essential Knife Set New
Zwilling JA Henckles Four Star 3 Piece Essential Knife Set New
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Zwilling JA Henckels FIVE STAR carving set
Zwilling JA Henckels FIVE STAR carving set
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New Wusthof 2 Piece Carving Knife Set Classic
New Wusthof 2 Piece Carving Knife Set Classic
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ZWILLING JA HENCKELS Four Star 8 Carving Knife  Fork Set 31070 200
ZWILLING JA HENCKELS Four Star 8 Carving Knife Fork Set 31070 200
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Zwilling J A Henckels Pro 2 Piece Set 8 Chefs Knife  4 Paring Knife New
Zwilling J A Henckels Pro 2 Piece Set 8 Chefs Knife 4 Paring Knife New
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ZWILLING JA HENCKELS INTERNATIONAL FINE EDGE PRO 21 PIECE CUTLERY SET  173
ZWILLING JA HENCKELS INTERNATIONAL FINE EDGE PRO 21 PIECE CUTLERY SET 173
$58.00
Set of 6 Barock WMF Cromargan Fischmesser Fish Knives New Made in Germany
Set of 6 Barock WMF Cromargan Fischmesser Fish Knives New Made in Germany
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NEW Wusthof Stainless Steel 8 Piece Presentation Steak Knife Set in Wooden Box
NEW Wusthof Stainless Steel 8 Piece Presentation Steak Knife Set in Wooden Box
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WUSTHOF GOURMET 3 Piece Gourmet Utility Chefs Knife Set  New
WUSTHOF GOURMET 3 Piece Gourmet Utility Chefs Knife Set New
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Wusthof 2 piece Stainless Carving Knife Set in Case
Wusthof 2 piece Stainless Carving Knife Set in Case
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Brand New Zwilling JA Henckels Twin Signature 19 Piece Knife Set
Brand New Zwilling JA Henckels Twin Signature 19 Piece Knife Set
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Wusthof Stainless Steel 4 Piece Steak Knife Set 8460 Made in Germany Free Ship
Wusthof Stainless Steel 4 Piece Steak Knife Set 8460 Made in Germany Free Ship
$34.99
Slitzer Germany 7pc European Style Designer Steak Knife Set in Wood Box
Slitzer Germany 7pc European Style Designer Steak Knife Set in Wood Box
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Wusthof Gourmet 6pc 45 Steak Knife Set
Wusthof Gourmet 6pc 45 Steak Knife Set
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Wusthof Gourmet 7pc 45 Steak Knife Block Set
Wusthof Gourmet 7pc 45 Steak Knife Block Set
$99.95
Wusthof Classic Set of 4 Steak Knives BOXED NEW
Wusthof Classic Set of 4 Steak Knives BOXED NEW
$102.50
Zwilling JA Henckels Four Star 3 Piece Knife Set 35168 100 New in Box
Zwilling JA Henckels Four Star 3 Piece Knife Set 35168 100 New in Box
$27.00
Vintage SOLINGEN Germany Stainless Chrome Steel Forged Steak Dinner Knives Set 8
Vintage SOLINGEN Germany Stainless Chrome Steel Forged Steak Dinner Knives Set 8
$119.99
Vintage Set 6 Griffon Steak Knives Germany Stainless Chrome Steel Hand Forged
Vintage Set 6 Griffon Steak Knives Germany Stainless Chrome Steel Hand Forged
$17.99
Zwilling JA Henckels FOUR STAR 3 piece Chefs Knife Set New in Box
Zwilling JA Henckels FOUR STAR 3 piece Chefs Knife Set New in Box
$82.00
Vintage ROBESON Germany Table Steak Knife Set of 5 Stainless Wood Mid Century
Vintage ROBESON Germany Table Steak Knife Set of 5 Stainless Wood Mid Century
$33.24
Slitzer Germany 7pc European Style Steak Knife Set in Wood Box
Slitzer Germany 7pc European Style Steak Knife Set in Wood Box
$28.99
Slitzer Germany 6 Piece Steak Knife Set
Slitzer Germany 6 Piece Steak Knife Set
$41.99
Slitzer Germany Elegant 7 Piece Steak Knife Set in Wood Box
Slitzer Germany Elegant 7 Piece Steak Knife Set in Wood Box
$29.99
GORGOUS Wsthof Classic Ikon knives 20 pc set SEALED High Carbon Stainless Steel
GORGOUS Wsthof Classic Ikon knives 20 pc set SEALED High Carbon Stainless Steel
$1,200.00
NEW Solingen 13pc Knife Set Handgearbeitet Edelstahle Rostfrei Germany w Case
NEW Solingen 13pc Knife Set Handgearbeitet Edelstahle Rostfrei Germany w Case
$245.00
New In Box Zwilling JA Henckels Twin Signature 19 Piece Knife Set
New In Box Zwilling JA Henckels Twin Signature 19 Piece Knife Set
$365.50
NEW WUSTHOF PARING KNIFE SET KNIVES MADE IN GERMANY CUTLERY 3 SET
NEW WUSTHOF PARING KNIFE SET KNIVES MADE IN GERMANY CUTLERY 3 SET
$22.99
NEW IN BOX Wusthof Gourmet 12 Piece Knife Block Set Retail 450 FREE SHIP
NEW IN BOX Wusthof Gourmet 12 Piece Knife Block Set Retail 450 FREE SHIP
$202.50
Slitzer Germany 6pc Steak Knife Set
Slitzer Germany 6pc Steak Knife Set
$59.95
Wusthof Classic 5 Piece Chef Knife Set 9746
Wusthof Classic 5 Piece Chef Knife Set 9746
$325.00
Slitzer Germany 6pc Kitchen Knife Cutlery Set with Block Holder NEW
Slitzer Germany 6pc Kitchen Knife Cutlery Set with Block Holder NEW
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Slitzer Germany 6pc Stainless Steel Steak Knife Set Serrated Edge TABLEWARE NEW
Slitzer Germany 6pc Stainless Steel Steak Knife Set Serrated Edge TABLEWARE NEW
$24.99
Slitzer Germany 6pc Stainless Steel Steak Knife Set Serrated Edge TABLEWARE NEW
Slitzer Germany 6pc Stainless Steel Steak Knife Set Serrated Edge TABLEWARE NEW
$25.50
NIB Wusthof Classic 8 Piece OAK Block Set
NIB Wusthof Classic 8 Piece OAK Block Set
$127.50
ZWILLING JA HENCKELS Cronidur 4 pc Steak Knife Set with Wooden Display Case
ZWILLING JA HENCKELS Cronidur 4 pc Steak Knife Set with Wooden Display Case
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WUSTHOF Utility Knife and Shears Set Made in GERMANY NEW Sealed
WUSTHOF Utility Knife and Shears Set Made in GERMANY NEW Sealed
$59.99
WUSTHOFF GOURMET 9718 18 PIECE KNIFE BLOCK CUTLERY SET NEW 180
WUSTHOFF GOURMET 9718 18 PIECE KNIFE BLOCK CUTLERY SET NEW 180
$22.25
BRAND NEW WUSTHOF CLASSIC 7 PIECE PC KNIFE BLOCK SET
BRAND NEW WUSTHOF CLASSIC 7 PIECE PC KNIFE BLOCK SET
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Generation Carving Set Knife Pot Fork Stainless Steel Cutlery Knives
Generation Carving Set Knife Pot Fork Stainless Steel Cutlery Knives
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Wusthof Grand Prix II 2pc Chefs Starter Knife Set 8 Cooks  35 Paring
Wusthof Grand Prix II 2pc Chefs Starter Knife Set 8 Cooks 35 Paring
$119.95
WUSTHOF STEAK KNIVES 4 PIECE PRESENTATION STEAK SET ALUMINUM CASE GERMANY
WUSTHOF STEAK KNIVES 4 PIECE PRESENTATION STEAK SET ALUMINUM CASE GERMANY
$45.99
Wusthof Gourmet 12 Piece Knife Block Set 9312 Knives Germany BNISB
Wusthof Gourmet 12 Piece Knife Block Set 9312 Knives Germany BNISB
$199.99
Zwilling JA Henckels Four Star 2 Pieces Carving Set 8 Slicing Kife
Zwilling JA Henckels Four Star 2 Pieces Carving Set 8 Slicing Kife
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Zwilling Pro 2 Pc Starter Set w 8 Chefs Knife  Paring Knife
Zwilling Pro 2 Pc Starter Set w 8 Chefs Knife Paring Knife
$119.95
DIXON STEELSMITHS Steak Utility Knife Germany Set of 6 Solingen Korium Knives
DIXON STEELSMITHS Steak Utility Knife Germany Set of 6 Solingen Korium Knives
$1.99
Schmidt Brothers Cutlery SBODB15 Bonded Teak 15 Piece Full Knife Set NEW
Schmidt Brothers Cutlery SBODB15 Bonded Teak 15 Piece Full Knife Set NEW
$429.95
WUSTHOF SILVERPOINT II CARVING SET EPICUREAN CUTTING BOARD KNIFE
WUSTHOF SILVERPOINT II CARVING SET EPICUREAN CUTTING BOARD KNIFE
$39.99
Zwilling JA Henckels Germany 6 Pc Kitchen Knife Set
Zwilling JA Henckels Germany 6 Pc Kitchen Knife Set
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Zwilling JA Henckels Pure 7 piece Block Set NWB
Zwilling JA Henckels Pure 7 piece Block Set NWB
$174.95
Wusthof Dreizack 2 Piece Paring knife Set NIP Germany
Wusthof Dreizack 2 Piece Paring knife Set NIP Germany
$20.00
WUSTHOF CLASSIC 2 PIECE PC CARVING SET
WUSTHOF CLASSIC 2 PIECE PC CARVING SET
$128.19
NEW WUSTHOF TRIDENT 6 PIECE STEAK KNIFE SET IN OAK BLOCK
NEW WUSTHOF TRIDENT 6 PIECE STEAK KNIFE SET IN OAK BLOCK
$60.00
Wustoff  Black Classic forged Steak knives Steakmessersatz 9731 Set of 4
Wustoff Black Classic forged Steak knives Steakmessersatz 9731 Set of 4
$160.00
Wustoff  Black Classic forged steak knives Steakmessersatz 9731 Set of 4
Wustoff Black Classic forged steak knives Steakmessersatz 9731 Set of 4
$115.00
VINTAGE RH Forschner 3 Knife Set Solingen Germany NEW Model 30F3 VERY NICE
VINTAGE RH Forschner 3 Knife Set Solingen Germany NEW Model 30F3 VERY NICE
$0.99
HOFFMAN Solingen Profiline 12 Piece Cutlery Knife Set in briefcase Germany
HOFFMAN Solingen Profiline 12 Piece Cutlery Knife Set in briefcase Germany
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DANSK Designs IHQ Germany Carving Knife Fork Set Teak Handle
DANSK Designs IHQ Germany Carving Knife Fork Set Teak Handle
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BRAND NEW WUSTHOF Grand Prix II 14 pc KNIFE BLOCK SET
BRAND NEW WUSTHOF Grand Prix II 14 pc KNIFE BLOCK SET
$289.00
WUSTHOF Carving Set Cooks knife Fork Board Made in GERMANY NEW Sealed
WUSTHOF Carving Set Cooks knife Fork Board Made in GERMANY NEW Sealed
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Wusthof Kitchen Cutlery Chef Gourmet Knife Set w Block Made Germany Fast Ship
Wusthof Kitchen Cutlery Chef Gourmet Knife Set w Block Made Germany Fast Ship
$235.45
Wusthof GRAND PRIX II 2 Pc Prep Set 8605 1 6 inch Cooks 3 inch Paring Knife
Wusthof GRAND PRIX II 2 Pc Prep Set 8605 1 6 inch Cooks 3 inch Paring Knife
$69.95
NEW IN BOX Wusthof Gourmet Steak Knives Set of Four Model 9729 FREE SHIP
NEW IN BOX Wusthof Gourmet Steak Knives Set of Four Model 9729 FREE SHIP
$20.50
Slitzer Germany 8pc Jumbo Steak Knife Set Full Tang Construction
Slitzer Germany 8pc Jumbo Steak Knife Set Full Tang Construction
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JA Henckels Steak Knives set of 4
JA Henckels Steak Knives set of 4
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Boker Forge Stainless Full Tang Kitchen Knife Set Cutlery Knives
Boker Forge Stainless Full Tang Kitchen Knife Set Cutlery Knives
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Wusthof Silverpoint Set of 4 Steak Knives NEW
Wusthof Silverpoint Set of 4 Steak Knives NEW
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Wusthof Classic Ikon 7 Piece Walnut Block Knife Set Black 8347 33
Wusthof Classic Ikon 7 Piece Walnut Block Knife Set Black 8347 33
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GRIFFON 4 pc knife set and wood holder VINTAGE
GRIFFON 4 pc knife set and wood holder VINTAGE
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Set of 4 Zwilling JA Henckels Steak Knife Knives Rostfrei wooden handles
Set of 4 Zwilling JA Henckels Steak Knife Knives Rostfrei wooden handles
$84.55



Christine announced the X-1984 for fiction called?. It We had a set of German women and drugs? Title? Help Pls

Mid 80, I read a book about young women Christine trust between the subject and set up in major cities in Germany You can. It is drugs, sex, etc., and (to me) for quite some time Was cutting edge and the growing influence of the young woman was. I remember back to the author or title of this right If you were interested in reading it, I have. Help me ..

The title "Christiane F." is, and it is the first Who has an account with a young heroin addict and prostitute Christian's life. http://en.wikipedia.org/wiki/Christiane_F: The following books and Christian For more information on suicide are, along with links. Here with Christian A link to the interview: http://www.teenagewildlife.com/Othermedia/Film/CF1981/xinfo/manchete/


Germany's Back-Office Segment Shows Strong Growth

BPO provider, Sitel has 60,000 staff in 27 countries. It currently has 5 sites in Germany with over 3,000 workers. Sitel's German operations are set up as multi-channel centers, meaning services can be provided with the help of all relevant media.

Germany Trade and Invest was instrumental in setting up these centers as the body provided market analysis, intelligence and  gave guidance on  the right locations to set up operations. Sitel's Marketing Manager for Northern EMEA, Janine Woelki tells SSON how services in Germany has created trust and confidence in the market.

SSON: Why did Sitel choose five locations in Germany to set up the BPO operations?

JW: Looking at EMEA, as a whole, Germany is a very strong market for BPO business. We wanted to cover the German language with German natives. Sitel is a US-based company, so we wanted to provide this language at the best quality level. From a recruitment point of view, Germany is the best place to be. We are in five locations and choose those locations depending on the project we get.

For example, where we operate from Dusseldorf/Krefeld, labor costs are higher but from a recruitment perspective there is  a more defined skill-set . If we have a project where there is a high percentage of sales or second to third level tech agents, we will most likely base them in the Dusseldorf/Krefeld  where  the skill-set is a bit more basic. When the client requires lower labor cost, we implement those projects in the eastern part, where we operate from Dessau, Wittenberg and Berlin. In  Berlin, there's a good mix, because you can combine the east and west, a very high skill-set but, compared to the western part, a lower level of labor costs.

SSON: What services, Janine, are your centers providing, across the board?

JW: We specialize in customer care, such as client exposition, client retention, and sales and back office services for our clients' collections.

SSON: Can you talk us through the  timeframe of when the centers were established?

JW: The implementation has been spread over the last 18 years.  The first German site was opened in 1992 in Dusseldorf.  This company was called Client Logic then and in 2007  Client Logic bought  Sitel and hence our name today.  The last German site to be opened  was Berlin in 2008.

SSON: How does Sitel in Germany fit in with you global strategy?  I understand you have operations in 27 countries?

JW; That's correct, yes. Germany reflects one part or region of Sitel's Global footprint. Sitel is involved in pan-EMEA and multi-site strategy deals, so we can offer multilingual support out of Berlin. The center in Berlin has many different nationalities, similar to London, all in one city.  This gives us a big advantage. Also, people tend to be very highly educated in Berlin, because there are  a lot of universities there, which is fantastic for us. 

We have a very high level of sales expertise in our center in Krefeld. And we also have those low cost options out of Wittenberg or Dessau, for example. So we are very flexible and can react according to our client needs and expectations. Global sourcing or selecting the best option for our clients out of our 110 plus centers worldwide is what we really do well.  We can offer five options to support our clients: We can offer onshore, offshore or nearshore options in Poland and Bulgaria.  We also offer homeshoring and can operate direct from the client centers,. Generally speaking - we search the most appropriate talent and skills from across the globe to provide the best services to our client needs.

SSON: Thanks for that overview, Janine. What challenges, from an organizational point of view, did Sitel face along the way when implementing services in Germany?

JW: We face a lot of competition in Eastern Germany and it's growing every day, so we really need to deliver a good service. When we speak of competition, we mean other BPO providers. The type of competition, whether it is price or staffing depends on the project. Every project is different and every requirement is different. 

Another  challenge when you have a new location is developing the infrastructure, like a telecom or a facility.  Also the industry is quite young so we have to import talent and expertise. 

SSON: That's an interesting point you bring up there, Janine. It is estimated that  75% of the industry in outsourcing  is under 30 years old.  How do you find communicating with that age group? Can you give examples of how you communicate with your talent and staff?

JW: We spend a lot of time, effort and money on our training department.  This is one part of a system we call Global Operating System (GOS), which is very unique for Sitel, based on 30 years of experience.  We provide a toolbox, a set of processes and methodology that can ensure that we use the same kind of processes and training methods around the globe. We want to ensure that we provide the same standard or level of quality around the globe to our customers.  Every project implementation starts with the training for the agent so, no matter who we recruit, this person will go through a training phase. It's correct, a lot of our employees are quite young, but this is good,  but sometimes challenging.

SSON: In terms of infrastructure, staffing and competition, I'm sure you've learned lessons along the way, can  you share some of those?

JW: When we choose a location, we have something like a score card in play and we carry a lot of  analysis on the market, location and local  recruitment, so this helps us a lot initially to determine  a good location for Sitel. With regard to Germany, everything was organized quite well and we invested a lot of time there to pick those places, so there are no complaints or regrets.

SSON: We're hearing more decisions around nearshoring or rural shoring, as 2010 comes to a close, what are your thoughts about bringing work back closer to the customer?

JW: Well, in terms of  nearshore options, it's working extremely well for Sitel.  We operate from two locations; Warsaw and Sofia.  We have compared Warsaw to Germany  and observed that there really isn't a gap anymore when it comes to quality and cost. However, Sofia is cheaper to operate out of, but theses centers in Poland and Bulgaria are helping us a lot to cover  Eastern European languages as well.  We have a very strong client base there and also from a pan-EMEA perspective, clients are keen to have one of those nearshore options included in their site set.  For us, it's most likely that we will expand in the Eastern European part of the Baltic's in the near future, due to the attractiveness of the region.

SSON:  I know you can't discuss the clients that you're serving, but what countries and verticals are you serving from Germany?

JW: We are very strong on consumer electronics, where we offer a lot of  technical support. We are heavily involved in financial services and in telecommunications.  Two verticals which we expect to grow are utilities and healthcare. 

Regarding country coverage, most of our clients are based in Europe.  We currently  provide 12 different languages out of Berlin, which covers the whole of Europe. For example we have one client in healthcare in Berlin who has  a multi-site strategy, so we  serve this client out of Kingston, for example, and the back office service is provided out of Sofia.  This is a typical multi-lingual, multi-site client we serve.

SSON: How did Germany Trade & Invest  assist Sitel when setting up services in Germany?

JW: There are two examples that come to mind where their assistance stands out. is The first time was in 2001 when Sitel was looking into options in the Eastern part of Germany, shortly after the [Berlin] wall came down.  They provided market analysis, or  intelligence, gave guidance on  the right location and arranged site visits.  In the end, we short-listed two cities -  one was Berlin and one was Dessau, and Sitel decided on Dessau at the time,  because this was the leading city in terms of cost, while Berlin was the leading city regarding quality. A couple of years later, we found ourselves setting up in Berlin. Germany Trade & Invest assisted a second time Second in 2005, when we had to pick a second location in the Eastern part of Germany: Wittenberg.

SSON: How long does it take in your own experience from deciding on a location to fully  implementing services there?

JW: Typically it's roughly six to nine months.  Sometimes it can be sooner, Berlin was a quite easy one to do.  If you have a plug and play infrastructure, then it's quite easy for us.  It really depends on the infrastructure, because this is what we need in the first place.

SSON:  Apart from lower costs, what  key requirements do you consider when looking for a new location? Can you cite the main reasons for selecting Germany?

JW: The languages, of course.  Multilingual capabilities is what we need.  Also, a bit of cultural context and the right agents with the best skill set.  This is the most important thing, if we decide on the location.

SSON: Finally, Janine, we're fast approaching 2011, I wondered what the key highlights of 2010 were for you in business, and what are the expectations for Sitel in 2011?

JW: In 2010, I guess everything was centered around the economic downturn, so some of our clients were facing challenges this year from an economic point of view, so it's always a tough situation to be in if you are a service provider.  I think the good thing with Sitel is we have a very diverse client portfolio so we don't really depend on a few or just one industrial vertical. For 2011, it's all about growing and being a strong player within the market. This means that we will continue to provide our clients with the best Return on Customer Investment (by focusing on reducing costs and increasing revenue while improving customer satisfaction levels). We're also confident that even more companies will look to outsourcing their customer care as a way of focusing on their own core competencies and reducing costs. 

SSON: Janine, thanks so much for that overview

This interview was first published on the SSON website. Click here to read the original article

About the Author

Niamh Byrne hails from Ireland and has a degree in Media Studies, graduating from the University of Ulster, Coleraine, Co Antrim in Northern Ireland in 1997. Following a year and half working in advertising for Channel 5 in London and a stint of globe-trotting, Niamh completed a post-graduate diploma in journalism in Griffith College, Dublin in 2001. She went on to build a career in radio and television prodution - working on lifestyle, health, political and current affair programs, eventually producing a live television show for RTE television in Ireland. Since re-locating to London in 2007, Niamh has been working for SSON, beginning as a conference director producing events for SSON in the UK, Eastern Europe and the Nordic Region. So with a strong knowledge of the Shared Services and Outsourcing market, she has married this expeience with her journalist skills to become online Editor of SSON.



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